APPLICANT GUIDE FOR MANAGEMENT SYSTEM CERTIFICATION (MS CAB)

1. How to Start the Process (Application Submission)

Any organization is eligible to apply for certification. To do so, you must:

·         Download the application form from our website or obtain it at the "Turkmenstandartlary" office.

·         Provide information regarding personnel count, scope of activities, and site addresses.

·         Result: We will conduct an application review and prepare a commercial proposal (contract).

2. Certification Cycle Stages

The certification process consists of a three-year cycle:

1.      Initial Certification:

o    Stage 1: Audit of your documentation readiness.

o    Stage 2: On-site audit to verify system implementation.

2.      Surveillance Audits: Conducted annually (12 and 24 months after certificate issuance) to confirm ongoing compliance.

3.      Recertification: Conducted 3-4 months before the current certificate expires to renew it for a new cycle.

3. Managing the Scope of Certification

You have the right to request:

·         Scope Extension: If you have added new types of activities.

·         Scope Reduction: If certain processes are no longer performed.

·         Suspension/Withdrawal: A certificate may be suspended if critical non-conformities are identified or if a surveillance audit is not completed on time.

4. Complaints and Appeals

If you disagree with an auditor's decision or the quality of our services:

·         You may file a formal appeal within 15 working days after the decision is made.

·         All complaints are reviewed by an independent Impartiality Committee that was not involved in your specific audit.

·         The complaint procedure is available [at this link / in Annex CS-01].

5. Use of the Certification Mark

Upon receiving your certificate, you gain the right to use the conformity logo on your marketing materials in accordance with "Turkmenstandartlary" rules. Note: Use of the logo on products or laboratory test reports is strictly prohibited.

AF-01-Форма заявки-Образец.docx

CS-01-Procedure-system-certification-scheme.pdf

DC-01-Declaration-of-independence-and-impartiality-of-senior-management.pdf

DC-02-Quality-policy-statement.pdf

DC-03-Non-discrimination-policy-statement.pdf

DC-04-Letter-of-financial-commitment.pdf

DC-05-General-conditions-for-the-provision-of-services-of-the-MSCAB.pdf

Organization code 23991151, address: Turkmenistan, Ashgabat, Kopetdag district, 201 Oguzhan Street

phone number: +993 12 392548, e-mail: tsmm@tds.gov.tm, website: www.tds.gov.tm